The trusted outpatient transformation partner
Award-winning technology and expertise to transition the NHS to a hybrid model of healthcare, sustaining impact and ensuring care systems meet growing demand–without sacrificing quality.

The key to building a future-proof NHS
A sustainable NHS depends on foresight. Moving from reactive to proactive care optimises resources, prevents avoidable hospital visits, and improves long-term health outcomes. By making prevention a system-wide priority, hybrid healthcare eases pressure on frontline services, enhances financial sustainability, and ensures better care at every stage.

Complete care gaps
Eliminate fragmented care pathways by ensuring every service has real-time access to patient information, preventing delays, repeating information, and missed follow-ups.
Optimise productivity
Unlock system-wide efficiency by streamlining workflows and reducing admin burdens. The shift from analogue to digital ensures NHS resources are directed where they’re needed most.
Predict & prevent
Shift from reactive to proactive care by identifying health risks early, reducing pressure on hospitals, and ensuring timely interventions before conditions escalate.
Elective recovery
Our new approach to the elective backlog: sustainably increasing clinic capacity to meet RTT targets—without running premium rate clinics.
Reduce DNAs
Move beyond makeshift solutions to a data-driven, proactive approach. Leverage AI insights to predict and reduce missed appointments.
eMeet & Greet
Keep patients at ease and informed from the moment they have been referred to when they are assigned an appointment.
A message from our CEO:
For decades, patients have been funnelled into a single system: travel to a building, sit, wait, and be seen.
But this model only offers brief, episodic care. The system remains heavily hospital-centric, despite years of calls to shift care closer to home. Patients are left waiting too long, staff are burned out, and productivity has fallen.
Yet there is hope. The NHS’s vital signs remain strong—its world-class clinicians, deep-rooted values, and commitment to innovation hold the key to transformation. But to secure its future, we must rethink how care is delivered.
The future of healthcare is hybrid.
The premise is simple: A blend of technology and human-led care creates a system that’s connected, efficient, and patient-centred.
The NHS doesn’t need a revolution—it needs a clear, coordinated path forward.
The tools to adapt and thrive are already here. Now it’s time to use them—at scale, with impact, and with purpose.
Tom Whicher
CEO & Co-Founder
Unrivalled scale and impact, nationwide
144m+
Appointments managed in the NHS through DrDoctor.
240k+
Unnecessary appointments avoided, freeing up capacity.
£101m
Value delivered to the health system in the last 12 months.
Joined-up, coordinated and connected
Disconnected systems and processes slow down care, frustrate patients, and add to the NHS’s growing backlog. Our solutions tackle these challenges head-on—breaking down silos, reducing inefficiencies, and creating a truly joined-up system that helps the NHS deliver better, more coordinated care.
Patient engagement
Best-in-class digital tools for patient engagement, streamlining communication across the NHS so patients remain informed and connected at every step.
Digital letters, reminders, forms, video, scheduling and more—all in one fully integrable platform.
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Supported self management
Empowers patients to take control of their health. Activate patients early in their own health journey, easing pressure on frontline teams and improving outcomes across the NHS.
Health records, care plans, symptom tracking, and test results—all in one place.
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Intelligent admin centre
Purpose-built AI to predict and proactively intervene with patients most likely to miss an appointment. Improve patient flow and dynamically manage capacity across specialities, ensuring clinics run at optimal efficiency.
Reduce DNAs and tackle the elective backlog—delivering more care with fewer wasted resources.
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Pathway automation
The invisible glue that holds the patient journey together. Connect every step of care, eliminating bottlenecks and inefficiencies.
Digitise patient pathways. Automate high-value, low-complexity tasks to free up time for staff and remove friction from the system, and allow teams to focus on what matters most—providing quality, timely care.
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There will always be a demand for face-to-face healthcare. However, scaling services to meet demand requires smarter systems and processes, especially as care extends beyond hospital walls.

Quick, seamless integrations to keep care moving
Legacy, monolithic NHS systems weren’t built to talk to each other, leading to fragmented data, duplication, and delays.
Our platform bridges the gaps—integrating effortlessly with PAS, EPRs, shared care records, and specialist systems to create a truly connected ecosystem.
With bidirectional, real-time data, patient information—no matter where it sits—is accessible, up-to-date, and actionable to support informed care.
Explore how our solutions are helping NHS Trusts and Health Boards drive lasting, meaningful change in our health system.
Thought-leadership, insights, news and views from the team–all under one roof. Just what the doctor ordered.
"What really excites me about this project is that we're building a system that is going to give patients more choice as to how they're receiving care."
“This project has been an instrumental part of ensuring we're providing patients with their appropriate information in a timely manner, and in a format that best suits them.”