---
title: "Interactive Map: Why do people DNA (Did Not Attend)?"
description: Discover the most common reasons people from across the UK fail to attend their appointments, and how much the DNA problem is costing the NHS.
---

# **Why do patients DNA?**

We commissioned one of the biggest surveys to-date to better understand the reasons people fail to make their appointments, and how it compares across other regions nationwide. 

[ACCESS THE FULL REPORT ](https://www.drdoctor.co.uk/dna-complexities-report)

## **It's easy to view DNAs as numbers and statistics.**

The reality is far more complex and human. Behind each DNA is a **person** - each with a unique set of circumstances and challenges  around why they fail to make their appointment. 

![Kier Starmer’s Initiative (1)](https://www.drdoctor.co.uk/hs-fs/hubfs/Kier%20Starmer%E2%80%99s%20Initiative%20(1).png?width=464&height=400&name=Kier%20Starmer%E2%80%99s%20Initiative%20(1).png "Kier Starmer’s Initiative (1)")

### DNA Complexities Survey Results

** Top three national answers**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/69-DD-Q1-1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/69-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/69-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/69-DD-Q4.png)

**1 Humber and North Yorkshire Health and Care Partnership**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/1-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/1-DD-Q2-1.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/1-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/1-DD-Q4.png)

**2 North East and North Cumbria Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/2-DD-Q1-3.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/2-DD-Q2-3.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/2-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/2-DD-Q4.png)

**3 South Yorkshire Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/3-DD-Q1-3.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/3-DD-Q2-2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/2-DD-Q3-1.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/2-DD-Q4-1.png)

**4 West Yorkshire Health and Care Partnership**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/4-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/3-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/3-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/3-DD-Q4.png)

**5 Cheshire and Merseyside Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/5-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/5-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/5-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/5-DD-Q4.png)

**6 Greater Manchester Integrated Care Partnership**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/6-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/6-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/6-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/6-DD-Q4.png)

**7 Lancashire and South Cumbria Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/7-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/7-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/7-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/7-DD-Q4.png)

**8 Bedfordshire, Luton and Milton Keynes Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/8-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/8-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/8-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/8-DD-Q4.png)

**9 Cambridgeshire and Peterborough Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/9-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/8-DD-Q2-1.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/8-DD-Q3-1.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/8-DD-Q4-1.png)

**10 Hertfordshire and West Essex Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/10-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/8-DD-Q2-2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/8-DD-Q3-2.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/8-DD-Q4-2.png)

**11 Mid and South Essex Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/11-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/11-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/11-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/11-DD-Q4.png)

**12 Norfolk and Waveney Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/12-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/12-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/12-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/12-DD-Q4.png)

**13 Suffolk and North East Essex Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/13-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/13-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/13-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/13-DD-Q4.png)

**14 Better Lives Lincolnshire**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/14-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/14-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/14-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/14-DD-Q4.png)

**15 Birmingham and Solihull Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/15-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/15-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/15-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/15-DD-Q4.png)

**16 Black Country Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/16-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/16-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/16-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/16-DD-Q4.png)

**17 Coventry and Warwickshire Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/17-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/17-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/17-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/17-DD-Q4.png)

**18 Herefordshire and Worcestershire Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/18-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/18-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/18-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/18-DD-Q4.png)

**19 Joined Up Care Derbyshire**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/19-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/19-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/19-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/19-DD-Q4.png)

**20 Leicester, Leicestershire and Rutland Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/20-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/20-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/20-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/20-DD-Q4.png)

**21 Northamptonshire Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/21-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/21-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/21-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/21-DD-Q4-1.png)

**22 Nottingham and Nottinghamshire Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/22-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/22-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/22-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/22-DD-Q4.png)

**23 Shropshire, Telford and Wrekin Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/23-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/23-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/23-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/23-DD-Q4.png)

**24 Staffordshire and Stoke-on-Trent Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/24-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/24-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/24-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/24-DD-Q4.png)

**25 North Central London Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/25-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/25-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/25-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/25-DD-Q4.png)

**26 North East London Health and Care Partnership**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/26-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/26-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/26-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/26-DD-Q4.png)

**27 North West London Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/27-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/27-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/27-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/27-DD-Q4.png)

**28 South East London Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/28-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/28-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/28-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/28-DD-Q4.png)

**29 South West London Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/29-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/29-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/29-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/29-DD-Q4.png)

**30 Frimley Health and Care**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/30-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/30-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/30-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/30-DD-Q4.png)

**31 Hampshire and Isle of Wight Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/31-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/31-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/31-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/31-DD-Q4.png)

**32 Kent and Medway Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/32-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/32-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/32-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/32-DD-Q4.png)

**33 Buckinghamshire, Oxfordshire and Berkshire West Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/33-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/33-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/33-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/33-DD-Q4.png)

**34 Surrey Heartlands Health and Care Partnership**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/34-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/34-DD-Q2-1.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/34-DD-Q3-1.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/34-DD-Q4.png)

**35 Sussex Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/35-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/35-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/35-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/35-DD-Q4.png)

**36 Bath and North East Somerset, Swindon and Wiltshire Together**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/36-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/36-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/36-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/36-DD-Q4.png)

**37 Cornwall and the Isles of Scilly Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/37-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/37-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/37-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/37-DD-Q4.png)

**38 Healthier Together: BNSSG Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/38-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/38-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/38-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/38-DD-Q4.png)

**39 One Devon**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/39-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/39-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/39-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/39-DD-Q4.png)

**40 Our Dorset Health and Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/40-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/40-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/40-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/40-DD-Q4.png)

**41 One Gloucestershire**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/41-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/41-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/41-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/41-DD-Q4.png)

**42 Somerset Integrated Care System**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/42-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/42-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/42-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/42-DD-Q4.png)

**43 Hywel Dda University Health Board**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/43-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/43-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/43-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/43-DD-Q4.png)

**44 Powys Teaching Health Board**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/44-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/44-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/44-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/44-DD-Q4.png)

**45 Swansea Bay University Health Board**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/45-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/46-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/46-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/46-DD-Q4.png)

**46 Cwm Taf Morgannwg University Health Board**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/46-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/46-DD-Q2-1.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/46-DD-Q3-1.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/46-DD-Q4-1.png)

**47 Cardiff and Vale University Health Board**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/47-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/47-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/47-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/47-DD-Q4.png)

**48 Aneurin Bevan University Health Board**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/48-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/48-DD-Q2-1.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/48-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/48-DD-Q4.png)

**49 Betsi Cadwaladr University Health Board**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/49-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/49-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/49-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/49-DD-Q4.png)

**50 NHS Grampian**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/50-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/50-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/50-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/50-DD-Q4.png)

**51 NHS Tayside**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/51-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/51-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/51-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/51-DD-Q4.png)

**52 NHS Forth Valley**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/52-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/52-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/52-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/52-DD-Q4.png)

**53 NHS Fife**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/53-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/53-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/53-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/53-DD-Q4.png)

**54 NHS Greater Glasgow and Clyde**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/54-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/54-DD-Q2-1.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/54-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/54-DD-Q4.png)

**55 NHS Lanarkshire**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/55-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/55-DD-Q2-1.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/55-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/55-DD-Q4.png)

**56 NHS Lothian**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/56-DD-Q1.png)

**What are the main reasons why people miss appointments in your area?**

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/56-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/56-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/56-DD-Q4.png)

**57 NHS Borders**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/57-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/57-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/57-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/57-DD-Q4.png)

**58 NHS Dumfries & Galloway**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/58-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/58-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/58-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/58-DD-Q4.png)

**59 NHS Ayrshire & Arran**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/59-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/59-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/59-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/59-DD-Q4.png)

**60 NHS Highland**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/60-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/60-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/60-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/60-DD-Q4.png)

**61 NHS Western Isles**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/61-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/61-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/61-DD-Q3.png)

**Why people have failed to rearrange appointments in your area**

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/61-DD-Q4.png)

**62 NHS Orkney**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/62-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/62-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/62-DD-Q3-1.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/62-DD-Q4-1.png)

**63 NHS Shetland**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/63-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/63-DD-Q2-1.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/63-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/63-DD-Q4.png)

**64 Western Health and Social Care Trust**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/64-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/64-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/64-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/64-DD-Q4.png)

**65 Northern Health and Social Care Trust**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/65-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/65-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/65-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/65-DD-Q4.png)

**66 Belfast Health and Social Care Trust**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/66-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/66-DD-Q3-1.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/66-DD-Q4.png)

**67 South Eastern Health and Social Care Trust**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/67-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/67-DD-Q2.png)

**What would make it easier for people to attend appointments? **

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/67-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/67-DD-Q4.png)

**68 Southern Health and Social Care Trust**

Q1 Q2 Q3 Q4

**What type of appointment do most people miss in your area?**

![question number 1 graph](https://www.drdoctor.co.uk/hubfs/68-DD-Q1.png)

**What are the main reasons why people miss appointments in your area? **

![question number 2 graph](https://www.drdoctor.co.uk/hubfs/68-DD-Q2.png)

**What would make it easier for people to attend appointments?**

![question number 3 graph](https://www.drdoctor.co.uk/hubfs/68-DD-Q3.png)

**Why people have failed to rearrange appointments in your area **

![question number 4 graph](https://www.drdoctor.co.uk/hubfs/68-DD-Q4.png)

### Integrated Care Systems in UK

National +

- Top three national answers

North East and Yorkshire +

- **1** Humber and North Yorkshire Health and Care Partnership
- **2** North East and North Cumbria Integrated Care System
- **3** South Yorkshire Integrated Care System
- **4** West Yorkshire Health and Care Partnership

North West +

- **5** Cheshire and Merseyside Integrated Care System
- **6** Greater Manchester Integrated Care Partnership
- **7** Lancashire and South Cumbria Integrated Care System

East of England +

- **8** Bedfordshire, Luton and Milton Keynes Integrated Care System
- **9** Cambridgeshire and Peterborough Integrated Care System
- **10** Hertfordshire and West Essex Integrated Care System
- **11** Mid and South Essex Integrated Care System
- **12** Norfolk and Waveney Integrated Care System
- **13** Suffolk and North East Essex Integrated Care System

Midlands +

- **14** Better Lives Lincolnshire
- **15** Birmingham and Solihull Integrated Care System
- **16** Black Country Integrated Care System
- **17** Coventry and Warwickshire Integrated Care System
- **18** Herefordshire and Worcestershire Integrated Care System
- **19** Joined Up Care Derbyshire
- **20** Leicester, Leicestershire and Rutland Integrated Care System
- **21** Northamptonshire Integrated Care System
- **22** Nottingham and Nottinghamshire Integrated Care System
- **23** Shropshire, Telford and Wrekin Integrated Care System
- **24** Staffordshire and Stoke-on-Trent Integrated Care System

London +

- **25** North Central London Integrated Care System
- **26** North East London Health and Care Partnership
- **27** North West London Integrated Care System
- **28** South East London Integrated Care System
- **29** South West London Integrated Care System

South East +

- **30** Frimley Health and Care
- **31** Hampshire and Isle of Wight Integrated Care System
- **32** Kent and Medway Integrated Care System
- **33** Buckinghamshire, Oxfordshire and Berkshire West Integrated Care System
- **34** Surrey Heartlands Health and Care Partnership
- **35** Sussex Integrated Care System

South West +

- **36** Bath and North East Somerset, Swindon and Wiltshire Together
- **37** Cornwall and the Isles of Scilly Integrated Care System
- **38** Healthier Together: BNSSG Integrated Care System
- **39** One Devon
- **40** Our Dorset Health and Care System
- **41** One Gloucestershire
- **42** Somerset Integrated Care System

NHS Wales +

- **43** Hywel Dda University Health Board
- **44** Powys Teaching Health Board
- **45** Swansea Bay University Health Board
- **46** Cwm Taf Morgannwg University Health Board
- **47** Cardiff and Vale University Health Board
- **48** Aneurin Bevan University Health Board
- **49** Betsi Cadwaladr University Health Board

NHS Scotland +

- **50** NHS Grampian
- **51** NHS Tayside
- **52** NHS Forth Valley
- **53** NHS Fife
- **54** NHS Greater Glasgow and Clyde
- **55** NHS Lanarkshire
- **56** NHS Lothian
- **57** NHS Borders
- **58** NHS Dumfries & Galloway
- **59** NHS Ayrshire & Arran
- **60** NHS Highland
- **61** NHS Western Isles
- **62** NHS Orkney
- **63** NHS Shetland

N. Ireland +

- **64** Western Health and Social Care Trust
- **65** Northern Health and Social Care Trust
- **66** Belfast Health and Social Care Trust
- **67** South Eastern Health and Social Care Trust
- **68** Southern Health and Social Care Trust

DNA COMPLEXITIES REPORT

**Inside the UK's £1bn+ DNA problem.**

A regional breakdown of why patients miss hospital appointments, and how our AI is helping reduce non-attendance and unlock extra clinic capacity.

[ACCESS NOW ](https://www.drdoctor.co.uk/dna-complexities-report)

[![dna-report](https://www.drdoctor.co.uk/hubfs/Screenshot%202025-02-28%20at%2006.58.35.png) ](https://www.drdoctor.co.uk/dna-complexities-report)

## What if we could proactively intervene with patients to prevent DNAs from happening?

### **Identify**

Identify and predict patients who are most likely to miss their appointment.

### Intervene

Proactively engage and intervene with patients identified as most likely to DNA.

### Optimise

Dynamically manage capacity to fill last-minute slots and keep clinics running smoothly.

**Reduce DNAs by >30% with our proactive, AI-driven approach**

[ Explore our purpose-built AI ](https://www.drdoctor.co.uk/reduce-dnas)

### #waitlistwatch

## Frequently Asked Questions

###### What is the DNA Complexities Survey?

A survey of patients who have missed at least one hospital appointment in the last two years, and are therefore considered a DNA by the NHS (A Did Not Attend Patient).

###### What is the Sample Size?

This survey samples more than 5,000 DNA patients across the UK plus an additional 1000 within London.

###### How were participants identified?

To answer your question on how these people were identified, we conducted this research with Censuswide, and commissioned them to survey more than 5,000 UK adults (aged 18+) who have missed at least one NHS hospital appointment in the last two years.

###### When was the survey conducted?

The survey data was collected between the 9th September – 23rd September 2024.

###### What was the research methodology?

The research was conducted by Censuswide with 5003 UK adults (Aged 18+) who have missed at least one NHS hospital appointment in the last two years. 

Censuswide abide by and employ members of the Market Research Society which is based on the ESOMAR principles. Censuswide are also members of the British Polling Council.

###### Can I see the full data in a report?

We're compiling the raw data into a full report which will be made available soon. Please register your interest. 

### **Unpacking the DNA Problem**

Explore the ever-present problem of DNAs in the NHS and how new, exciting technology is the missing piece to solving the puzzle.

[READ THE FULL BLOG ](https://www.drdoctor.co.uk/blog/unpacking-the-problem-of-dnas)

### Keen to see how it works?

[ Get a customised demo today ](https://www.drdoctor.co.uk/demo?source=dna%20map)

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