DRDoCTOR • NHS SCOTLAND
Driving system-wide change for healthcare in NHS Scotland
Our web-based platform reduces the friction of day-to-day care delivery, connecting fragmented systems and siloed workflows across care settings in Scotland to deliver a truly joined-up patient experience.
.jpg)
163,000+
300,000+
£63.5 million
Elective care in Scotland is under pressure
Waiting lists continue to grow, coupled with high DNA rates and overstretched admin teams, managing demand and patients' expectations is difficult. Purpose-built for the NHS, DrDoctor re-imagines the way Health Boards communicate, co-ordinate and deliver care to patients, driving systemic change for NHS Scotland.
For clinicians
- Who want to make better care decisions, but are hindered by outdated patient information.
- Struggle to effectively communicate with patients, adding more pressure to their limited resources.
- Gathering key information is often limited to in-person appointments or via phone.
For patients
- Who are anxious when waiting for critical updates regarding their care journey.
- Are often limited to just a hospital contact number to get in touch.
- Letters and phone calls are inefficient and limiting in information, leading to further frustration.
For Health Boards
- Who need to deliver care for growing waitlists, generating additional financial pressures.
- Increasing patient throughput is limited by monolithic IT systems lacking interoperability.
- Reaching patients remotely requires digital transformation, creating workforce pressure.
How our solutions deliver in Scotland
-
Remote Data Capture
-
Communications Centre
-
Appointment Scheduling
-
Artificial Intelligence
Get up-to-date patient information, in just a few clicks.
Make data-driven clinical decisions, improving Active Clinical Referral Triage (ACRT) and better understand demand with up-to-date patient information collected digitally. Apply actionable insights to patient pathway decisions to streamline workflows and reduce admin time.
Manage patients' expectations with realtime communication.
Enable two-way communication with NHS staff and patients, removing the need for strenuous phone calls and snail mail. Send entire cohorts vital updates automatically and at the right time, modernising pathways and activating patients to Wait Well.
Reduce unnecessary appointments.
Remove the need for manual appointment scheduling and empower patients to book their own appointments online - only when they need one. Validate and reduce waiting lists, and seamlessly scale digital Patient Focused Booking (PFB) and Patient Initiated Review (PIR) workflows.
Ensure patients timely access to their care without the admin burden and effortlessly reallocate stretched resources to those who need it most.
Identify Linked Appointments and reduce non-attendance by more than 30%.
Leverage DrDoctor AI to quickly identify patients with a high likelihood to DNA. Send automated reminders to high-risk patients based on a Health Board's appointment data, ensuring costly appointments never go to waste.
Avoid further system wastage by predicting Linked Appointments between Diagnostics and Follow-ups, enabling intervention when these dependencies have been broken, allowing Health Boards greater control over their budgets, resources and clinic utilisation.
Before DrDoctor, we had to call patients multiple times before writing to them about their need for an appointment. Now we're able to validate thousands of patients in just a few clicks.
.webp?width=167&height=200&name=cyberessentials_certification-mark-plus_colour%20(1).webp "cyberessentials_certification-mark-plus_colour (1)")
Why choose DrDoctor?
Dedicated Transformation Team
Collaborating hand-in-hand with Scottish care teams to ensure our technology boosts clinical and operational productivity as you scale.
Interoperability
Analytics & Data Sharing
Share data insights with multiple systems for a unified view of your Health Board's digital participation & care delivery with DrData reporting.
Join us in shaping the future of hybrid healthcare in Scotland