USE CASES • emeet & Greet

No more waiting in the dark: eMeet and Greet

Ensure continuous patient communication from referral to appointment, eliminating uncertainty while they wait for care.

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Connecting the dots between referral and treatment

As part of the NHSE initiatives, under the Elective Recovery priorities, eMeet & Greet gives patients the reassurance they need, keeping them informed from the moment they have been referred to when they are assigned an appointment.

Keep patients at ease, from the get-go

Patients awaiting confirmation or updates regarding the progression of their referral become anxious, making for a stressful experience while they wait for care.

eMeet & Greet keeps patients at ease, with updates and engagement from the minute their referral is received.

Reduce the admin burden on teams

Up to 30% of patients contact hospitals simply to confirm whether their referral had been received.

eMeet & Greet significantly reduces inbound calls from patients, freeing up time and resources for busy booking teams.  

 Download: Our sustainable approach to Elective Backlog Recovery

Welcome and onboard thousands of patients, in just a few clicks

Send welcome messages to dynamic lists of patients, notifying them as soon as their referral has been received and enabling onboarding with the NHS App.

Send forms to understand demand and manage capacity 

Create and send bespoke forms to determine a patient's need for an appointment and their willingness to travel for timely care.

Keep patients engaged with timely updates while they wait

Empower patients to wait well with timely communication and updates from referral to appointment assignment. 

Why DrDoctor?

Dedicated Transformation Team

Collaborating hand-in-hand with care teams to ensure our technology boosts clinical and operational productivity as you scale.

Interoperability
Seamless integration with our +40 PAS/EPR/RIS suppliers, allowing your staff to continue working from the systems they know and use every day.
Analytics & Data Sharing

Share data insights with multiple systems for a unified view of your Trust's digital care delivery and operations with DrData reporting.