DrDoctor launches native Video Consultation service

At a time when support for the NHS is vital to keeping the nation on its feet, health tech company DrDoctor re-designed their product development road map and expedited the launch of their Video Consultations solution.

The government extended COVID-19 social distancing guidelines to non-essential medical appointments, requiring hospitals to pursue remote methods to continue routine outpatient services.

DrDoctor’s integrated video consultation solution enables this process to be carried out in a quick and simple manner. Originally pencilled in for release at the end of this year, DrDoctor has accelerated the development and launch of the video software to help alleviate the elevated pressure on NHS Trusts.

Specifically, DrDoctor’s Video Consultation solution allows hospitals to: 

• See your patients remotely, on any device and hold consultations of up to four people
• Integrate with any PAS, so you can send your patients automated confirmation messages once their video appointment has been booked
• Share links to patients in advance, giving them ample time to ensure they’re set up for a successful video consultation
• Message other participants in the consultation room with Chat functionality
• Quickly resolve questions and share useful information with Screensharing functionality
• Send patients a secure link for every video consultation

As a Patient Engagement Platform, DrDoctor has a proven track record of onboarding patients digitally. Today they help over 6.5million patients across the UK, to manage their care digitally.  

By using the DrDoctor software hospitals have the added advantage of onboarding patients by simply sending out Broadcast Messages, with the option to filter by clinic. Furthermore, doctors are afforded the advantage of having oversight of upcoming appointments in a ‘virtual waiting room’. 

Tom Whicher, founder of DrDoctor, expressed their determination to support the health service:

“The response to COVID-19 by the NHS has been astonishing. We’re excited to deliver a video consultation service which is tightly integrated with existing systems and the way doctors like to work.

This gives it the unique advantage of being very simple to deploy, without requiring new process or booking mechanisms. We view video as a key part of caring for people in their own homes, thereby keeping them out of hospitals and assisting the NHS on its long road to recovery.

Beyond the current crisis is a secondary looming threat - the backlog of routine patients who've had their care delayed or cancelled. Up to 50% of non-essential care has been cancelled, leaving millions of people waiting for treatment. 

It’s important to explore the solutions hospitals will need to deal with this pent-up demand as we look to the next 6-12 months. Beyond that, it's likely that healthcare will never look quite the same, so we've developing tools to help patients and doctors with the new normal, and tools to care for and treat patients in a new way.” 

What’s more, you can sign up now and be up and running the next working day, with our Quick Start Video service. Head to Quick Start Video page to get started. 

If you’re not using Video Consultations yet, arrange a demo to see how you can see your patients remotely at their home or wherever is convenient.