The DrDoctor Blog

Insight and thoughts from the DrDoctor team

Appointment management, NHS

Partial booking outpatient clinics, what are the benefits?

December 17, 2014

Partial booking is one of the best ways to improve attendance rates in a trust. It also increases flexibility for staff and for patients. So what is partial booking? In a normal booking process, or ‘full booking’, we book a patient into the next available clinic slot within the relevant

Appointment management, NHS

What do patients want?

December 16, 2014

Community, NHS

Foundation Trust Network Conference 2014

November 26, 2014

We joined the FTN at their annual show this year. It was a great chance to talk to execs about high level trust strategy. The good news is what we’re doing resonates with lots of them. Make the most of hospital resources and offer patients choice in a modern, stress

Community, Healthcare IT

Health 2.0 Europe 2014

November 25, 2014

DrDoctor were proud to present at Health 2.0 2014. It was a fascinating opportunity to see what the best and brightest in international healthcare are up to. As always, there are a range of very bright guys working in very specific vertical niches. These products often shine with brilliant utility,

Our Tech

Incremental Improvements – Quick Update on our Build Process

October 6, 2014

I’ve written previously about various aspects of the DrDoctor automated build process (you can read a few posts here, here and here). In the last week we’ve made a few more improvements that are worth a mention. The kudos for these improvements goes to my colleagues Steve (blog) and Jev. Auto Tagging Production


NHS England Entrepreneurs Day 2014

September 30, 2014

It a sign that the NHS is serious about change that so many senior people attended this year’s NHS England entrepreneur day. The rhetoric, and indeed action, has been constant for the last two years – a story of openness, opportunity for SME’s and much better products for the health

Healthcare IT, Our Tech

Automating Our Deployment Process – Quote of the Day

September 2, 2014

Quote of the day from Steve whilst discussing more automation for our code deployment “Get rid of the humans – they’re made for wearing ties and going to meetings, not clicking buttons!” Well said!

Our Tech

Lean and Agile – what does that actually mean in practice at DrDoctor?

June 23, 2014

At DrDoctor there is a very strong belief that the business should be Lean (note the capital ‘L’), so we analyse data on how our services are used in order to guide product development.  An important aspect of that is that we need to get features out there in order

Healthcare IT, Our Tech, Testing

Building an SSIS Testing Framework

June 2, 2014

If you compared the Google results for “testing c#” and “testing SSIS” you would quickly realize that testability isn’t one of the strengths of SSIS. I’ve seen a few different frameworks which were either too complicated or didn’t really work, in this post I’m going to give you my take


Year of Care

April 10, 2014

We’re very excited about one of our new developments – our care planning product. Working with Lewisham CCG, the South London Health Innovation Network and SBRI, the project aims to build sensible online technology to support care planning. The first step in any software project is to understand the users

Healthcare IT


April 3, 2014

HC is always an interesting conference – the speaker streams often demonstrate real innovation and best practice. Not that I got the chance to catch any this year though. At the request of BCS, I joined with Terry Igharoro of eMindState to deliver two sessions on healthcare entrepreneurship. These included

Healthcare IT, NHS

NHS Innovation Expo

March 10, 2014

Last week team DrDoctor descended on Manchester for the NHS Healthcare Innovation expo. It was an interesting event, with a strong NHS England presence demonstrating their resolve to bring new, more efficient ways of working to the health service. This was the biggest show we’ve exhibited at so far. We

Community, Healthcare IT

Time to Care

March 7, 2014

I got a letter this morning reminding me I had to book a hospital appointment. As far as I know I didn’t receive the original letter which had a password on it. I phoned the appointments hotline, and they told me I couldn’t book it without a password, so to


A patient’s story

February 5, 2014

We were sent this today. A true story which sadly is all too familiar. This is what we’re trying to fix: I got a letter this morning reminding me I had to book a hospital appointment. As far as I know I didn’t receive the original letter which had a

FFT, Friends and Family Test, NHS

UCLH Maternity: Friends and Family test with a 40% response rate

January 28, 2014

The Friends and Family Test (FFT) is an excellent tool for Trusts wishing to collect real time feedback on patient experience. Although a coarse measure, correctly used it can identify issues in service provision quickly. This allows fast focused service improvement. Critically, it also identifies areas of exceptional care, so

Running a company

Press Coverage

January 9, 2014

We’ve been lucky enough to have  a little positive press over the last few weeks. We thought it’d be nice to catalogue it here, so in no particular order: Virgin Unite – What does Lean Really Mean for a Startup? How text messages can reduce waiting times – The Guardian


Work at DrDoctor!

December 19, 2013

Exciting news. We’re on the lookout for a couple of new team members. Specifically, a C# .Net developer and a front end developer designer. If you’re interested, please apply or pass the specs on to anyone who might be! Front End Developer/Designer Needed. Generalist front end developer/designer. Must love white

Running a company


December 16, 2013

Every day in the life of a startup involves creativity. Creativity, followed by an intense period of action, reflection, and probably a little more creativity. Unfortunately, ‘doing’ and ‘thinking’ require two quite different mindsets. It can often be quite difficult to switch between them. Getting stuff done require focus, no

Healthcare IT, Our Tech

Our tech stack – choosing the right .NET open source tools

November 25, 2013

At DrDoctor we’re on a .NET stack (and we’re Bizspark members) but that doesn’t mean we don’t love open source tools – what we want is the right tools – and the .NET world is full of them. We’ve used a few and I thought it might be useful for

Friends and Family Test, HANDI, NHS

EHI Live

November 15, 2013

EHI live is always a highlight of the conference year. Lots of opportunity to see the latest developments in healthcare IT and catch up with friends. We decided to make our own impact on the show by handing out stickers advertising our Friends and Family test demo and appointment management