The DrDoctor Blog

Insight and thoughts from the DrDoctor team

Our Tech

Update on our tech stack

January 11, 2017

We’ve previously listed our DrDoctor tech stack on this blog. But that was a while back. We’ve recently shared our tech stack over at stackshare.io listing a few more tools and technologies that we have used since the original blog post. Hope you find it useful!

Uncategorized

Patient led care – Is it the answer for healthcare?

December 15, 2016

Uncertainty plagues us all at the moment, but one thing is for sure, a focus on patient engagement and quality of care is the answer to the surmounting financial pressures on the NHS. Patient led care and ownership over their health is the future. Whilst, we of course need to

Uncategorized

Acronyms kill clarity

December 9, 2016

Jargon, slang, acronyms, buzzwords, lingo, whatever you want to call it, it’s rampant in the NHS (that’s the National Health Service) in case you were wondering)! Okay, so the NHS is a commonly adopted and a generally understood acronym but it’s the perfect lead in to my open letter to

Uncategorized

DNA versus Cancellation – should there be a standard metric?

December 2, 2016

Earlier in the week, we asked you on Twitter, ‘Should there be a national standard for what constitutes a Did Not Attend (DNA) versus a cancellation?’ and it evoked some conversation. The debate began in our office when we realised that if a patient calls on the day of their

Uncategorized

3 Reasons your Trust can save money with an IT implementation

November 24, 2016

It’s not a secret that many Trusts across the UK are weary when it comes to an IT implementation – and while they have been burned in the past with false promises and more expenditure than return, the tides are changing and technology is here to help, for good. Implementing

Uncategorized

What is Mindfulness and How Does It Effect the NHS?

November 17, 2016

Benefits of Mindfulness You may be thinking what is this wishy washy, hippy, mindfulness that is cropping up ABSOLUTELY EVERYWHERE, and you wouldn’t be the only one feeling like that. It seems to have exploded on the scene at lightening pace and the bearded man in the office, who drinks

NHS

NHS Innovation Accelerator – NIA 2016

November 14, 2016

Today is an exciting day – I’m delighted to announce we’ve been selected as one of eight innovation fellows in this years NHS Innovation Accelerator (NIA). Sponsored by Bruce Keogh, the program takes high impact innovations and provides the support required to scale quickly across the NHS, in order to

Uncategorized

MHealth and the Sharing Economy Culture Shift

November 10, 2016

MHEALTH   It feels like you need and MBA to reduce your DNA these days. The actuality is, that the solution is quite literally in front of your face – your mobile. Our resistance and in all fairness sometimes apprehension to MHealth due to past experience is what’s stunting our

Healthcare IT, Learning, NHS, Research, Uncategorized

Accelerated Access Review – Talk or Action?

November 3, 2016

At DrDoctor we try to do the hard work for you. Whether that’s making your hospital experience better or reading through long papers to extract the important info to deliver to you!   If you haven’t already guessed, this blog post will be the latter. We’ve delved into the AAR,

Appointment management, Healthcare IT, Mobile, Uncategorized

Can a time old proverb save the NHS?

October 27, 2016

  Proverb: Prevention is better than cure We’ve all heard this before but we here at DrDoctor have uncovered some interesting statistics that will make you think twice about how the healthcare system in the UK works. It will come as no surprise that we need to realign our focus

Mobile

Mobile healthcare is not what you think it is and here’s why

October 20, 2016

When you think of mobile healthcare, do you think something along the lines of FitBit, App or Smart Watch? People spend 80% of their time on three apps alone  – Fortune.com.  That is to say that despite pages upon pages of potentially useful applications on your phone you hardly use any of

NHS

Speech to the London Clinical Senate on risk and reward

October 17, 2016

We were recently asked to speak at the London Clinical Senate, on innovation. The focus of the day was patient centric care and getting the risk/reward balance right. This is what we had to say: Each and every one of you in this room is facing a funding gap. Patients want more. Activity is

Events

DH.L Accelerator launch from a HealthTech Woman perspective

September 16, 2016

This is a guest blog – DrDoctor is a great supporter of HTWUK and the network’s vision, which is to promote and support women in medical innovation. Our Product Expert, Anaïs, has been involved with HTWUK since it started in London just over a year ago so we invited her to

Our Tech, Uncategorized

DrDoctor relieves burden on hospital A&E’s

New stats just in – patients who ‘did not attend’ their appointment are 40% more likely to turn up unexpectedly at A&E compared to those who did attend. Our clever, automated technology has consistently lowered DNA rates in our hospital partners by an average of 30%. This in turn relieves the burden of

Events

Our take on the DigitalHealth.London launch

September 14, 2016

We’ve had to keep it on Ice for a while now… So we’re delighted to announce we’re 1 of the 32 companies on the inaugural DigitalHealth.London accelerator programme. Working together with their very talented team, led by Jenny Thomas and four wonderful navigators, the accelerator will facilitate the adoption and

Learning

How to go about usability testing?

August 26, 2016

I have reached the final stage of my project during my internship at DrDoctor – the stage where I ask our users if what I have produced for them is at all useful. My aim was to build a Customer Support Platform that empowers our super-users to use DrDoctor technology to

Media coverage

DrDoctor featured on DigitalHealth.Net

July 20, 2016

Check out the article published on the digitalhealth.net website about our work across GSTT so far! Here’s a short snippet of the interview the writers at digitalhealth.net had with the trust’s Chief Technology officer, Gary McAllister: DrDoctor cuts DNAs at Guy’s and St Thomas’ Guy’s and St Thomas’ Foundation Trust chief technology

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Behind the scenes at an NHS Hospital for the first time

July 12, 2016

I had an awesome first week interning at DrDoctor, during which I spent half my time between the office and on-site at GSTT, going behind the scenes of the NHS for the first time. Only having moved to the UK three years ago for university and now wanting to pursue

Uncategorized

Working with Guy’s and St Thomas’ to transform outpatients

June 21, 2016

Guy’s and St Thomas’ had a challenge around DNA rates and patient engagement. They worked with DrDoctor to deliver improved clinic efficiency and better patient experience in outpatients, dropping DNA rates by 40% and saving hundreds of thousands of pounds in a matter of months.

Uncategorized

A patients experience of using DrDoctor

June 20, 2016

A patient from Frimley Health tells about her experience of using DrDoctor auto-offer. Shes seen sooner, reducing waiting and RTT times, and giving amazing experience.